Legal Document

baji fair Privacy Policy

This policy explains in detail how the information collected from you when you use baji fair is used and kept secure.

Last Updated: June 2025
SSL Encrypted Protection
Applicable in Bengali

Notice: This privacy policy may be updated from time to time. If any changes are made, this page will be updated with a new date.

1

Introduction and Applicability

baji fair is an online gaming and betting platform serving users in Bangladesh. This privacy policy ("Policy") applies to the baji fair website, mobile application, and all related services.

When you register, log in, or use any service on baji fair, you agree to comply with the terms of this policy. Reading this policy alongside our Terms and Conditions will give you the full picture.

Protecting your personal information is very important to us. We store every piece of your information using SSL encryption and modern security measures, and we do not sell or transfer it to third parties without authorisation.

2

The Information We Collect

baji fair collects various types of information, which comes mainly in two ways — what you provide directly, and what is automatically recorded while you use our services.

2.1 Information You Provide

  • Full name, date of birth, and gender
  • Mobile number and email address
  • National ID or passport number (for age verification)
  • Mobile wallet number (bKash, Nagad, Rocket, Upay)
  • Password and security question answers
  • Messages or information provided during support communications

2.2 Automatically Collected Information

  • IP address and device identifier information
  • Browser type, version, and operating system
  • Page visit time, session length, and click patterns
  • Game play history, betting activity, and transaction records
  • Cookie and similar tracking technology data

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes receive limited information from trusted third parties. In such cases, only information necessary for lawful purposes is used.

3

Purpose of Data Use

We use collected information only for specific and legitimate purposes. The main reasons for using information are outlined below:

Purpose Description
Account Management Registration, identity verification, and maintaining account security
Transaction Processing Completing deposits and withdrawals and preventing fraud
Service Improvement Analysing usage patterns to improve the platform experience
Customer Support Resolving issues and responding to support queries
Legal Compliance Meeting applicable legal obligations
Responsible Gaming Detecting unusual activity and taking protective measures

We do not sell or rent your information to third-party advertisers for marketing communications.

4

Data Storage and Security

baji fair follows industry-standard security practices to keep your personal information secure. The key features of our security framework are as follows:

4.1 Technical Protection

  • Data transmission is secured through SSL/TLS encryption
  • Stored data is kept in encrypted format
  • Firewall and intrusion detection systems remain active
  • Regular security audits are conducted

4.2 Access Control

Only authorised personnel can access necessary information, and they are bound by strict confidentiality agreements. Every instance of internal data access is logged and monitored.

4.3 Data Retention Period

We retain information while your account is active. Even after an account is closed, certain information may be kept for a limited period for legal obligations, dispute resolution, or fraud prevention purposes. After that, the information is securely deleted.

5

Data Sharing and Disclosure

baji fair does not share your personal information with third parties, except in the following limited circumstances:

5.1 Service Providers

We may share only necessary information with trusted service partners who assist with payment processing, technology infrastructure, and fraud prevention. These partners may only use the information for their assigned tasks and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information by court order, lawful request from a government authority, or applicable law. In such cases, we provide only the minimum information necessary.

5.3 Business Changes

In the event of a structural change to the business, merger, or acquisition, your information may be transferred to a new entity. In such cases, it will be ensured that the standards of this privacy policy are maintained.

6

Cookies and Tracking Technology

The baji fair website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Use of Cookies

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these
  • Functional Cookies: Remembering your preferences, language, and other settings
  • Analytics Cookies: Understanding how users use the site and improving services

6.2 Cookie Control

You can control or disable cookies from your browser settings. However, disabling essential cookies may limit some functionality of the site.

7

Your Rights

You have the following rights regarding your personal information, and baji fair respects these rights:

  • Right of Access: You may request to know what information we hold about you
  • Right of Rectification: You may request correction of incorrect or incomplete information
  • Right of Erasure: In certain circumstances, you may request deletion of your information
  • Right to Restrict Processing: In certain cases, you may ask to restrict the processing of your information
  • Right to Object: You may object to the use of your information for specific purposes

To exercise these rights, contact the support team. We will respond within a reasonable time. However, some requests may not be possible to fulfil due to legal obligations or legitimate business reasons.

8

Minor Users and Age Verification

All casino and betting activity on baji fair is strictly for persons aged 21 and above. We do not knowingly collect any information from minors.

Age is verified during the registration process and further verification may be required at any time. If we learn that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.

For more information on responsible gaming, read our Responsible Gaming page, which explains in detail how to keep yourself and your family safe.

9

Protection of Payment Information

Deposits and withdrawals on baji fair are completed through bKash, Nagad, Rocket, and Upay. Your mobile wallet information is highly sensitive, and we store it with the highest level of security.

During payment processing, your transaction details are sent through an encrypted connection. We never store your mobile wallet PIN or passcode, and no staff member or support representative will ever ask for your PIN or password. If you receive any such request, treat it as a fraud attempt.

10

Changes to the Policy

baji fair reserves the right to update this privacy policy at any time. If significant changes are made to the service, we will notify users by posting a notice on the site or by email to the registered address.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We therefore recommend revisiting this page from time to time.

To learn more about us and understand how baji fair operates, visit our About Us page.

11

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, contact the baji fair support team. Our 24/7 support team is ready to respond in both Bengali and English.

Live Chat: Speak directly through the chat button at the bottom right of the site — available 7 days a week, 24 hours a day
Response Time: Instant on live chat; as soon as possible by email